SHIPPING & DELIVERY

1. Order Processing

All orders go through the following stages:

• Item sourcing and purchase confirmation
• Seller communication and payment
• Domestic pickup or delivery to our warehouse
• Inspection, if requested, and consolidation
• Packaging and international shipment

Processing time depends on seller response and item location. In most cases, items arrive at our warehouse within 3-14 business days after purchase.

2. Packaging

We take special care in packaging, especially for fragile, vintage, and high-value collectibles.

Our packaging options include:

• Standard protective packaging
• Reinforced packaging for fragile items
• Custom crating or palletization for oversized goods, upon request

Additional packaging fees may apply depending on item size and handling requirements.

3. Shipping Methods

We offer a variety of international shipping options, including but not limited to:

• Express couriers, including DHL, FedEx, and UPS
• Postal services, such as national postal operators
• Sea freight for large or bulk shipments

Shipping method is selected based on customer preference, cost, and item characteristics.

4. Delivery Time

Estimated delivery times:

• Express shipping: 3-7 business days
• Postal services: 15-30 business days
• Sea freight: 4-8 weeks

Please note that delivery times may vary due to customs clearance, weather conditions, or carrier delays.

5. Shipping Costs

Shipping costs are calculated based on:

• Package weight and dimensions
• Shipping method
• Destination country
• Special handling requirements

Customers will be informed of shipping costs before final shipment.

6. Customs, Duties & Taxes

International shipments may be subject to customs duties, taxes, and import regulations.

• All duties and taxes are the responsibility of the buyer
• We provide assistance with customs documentation
• We can declare items based on customer instructions, within legal limits

7. Tracking

Once your shipment is dispatched, tracking information will be provided.

Customers can track their shipment directly through the carrier's website.

8. Delivery Issues

If you experience any issues with delivery, including delays or damage, please contact us promptly.

We will assist in:

• Communicating with carriers
• Filing claims if necessary
• Providing documentation

9. Address Accuracy

Customers are responsible for providing accurate shipping information.

We are not responsible for delays or losses caused by incorrect or incomplete addresses.

10. Special Items

Certain items, such as fragile antiques, electronics, or restricted goods, may require special handling or may be subject to shipping limitations depending on the destination country.

11. Disclaimer

We act as a sourcing and logistics service provider and are not the manufacturer or original seller of the items.

While we take reasonable care in handling, packaging, and shipping, we are not liable for:

• Delays caused by carriers, customs clearance, or external factors
• Damage or loss occurring during transit handled by third-party carriers
• Seizure, inspection, or rejection by customs authorities
• Inherent fragility or condition issues of vintage or antique items

Customers acknowledge and accept the risks associated with international shipping, especially for fragile or collectible items.

We strive to provide reliable, transparent, and secure global shipping services, helping you collect beyond borders.