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Last updated · Feb 13, 2026

AUCTION PROXY SERVICE TERMS

Thank you for choosing HOBBEE for your international proxy auction needs. Below are our service details, procedures, fee structures, and relevant terms. Please read and confirm your understanding of the following:

I. Service Scope & Procedures

1. Consultation, Admission & Entrustment

  • Requirement Assessment: Clients provide auction session details and target item information. Our team evaluates the feasibility of participation.
  • Registration Fee: Upon confirmation, a non-refundable registration fee is required.
    • Standard Fee: CNY 100 per session.
    • High-Value Bid: If the Maximum Bid exceeds CNY 20,000, the fee is 0.5% of the Maximum Bid.
    • Note: This fee is non-refundable regardless of the auction outcome.
  • New Client Deposit: First-time clients must pay a security deposit equal to 40% of the planned Maximum Bid.
    • If the bid is successful, the deposit is applied toward the final payment.
    • If unsuccessful, the deposit is refunded in full.

2. Bidding Execution

  • Auction House Registration: Our team handles registration and credit top-ups, if required, on your behalf.
  • Setting the "Maximum Bid": Clients must specify their Maximum Bid before the auction. We will bid up to this limit.
    • Note: Please account for the Buyer's Premium (typically 25%-30% added to the hammer price) when setting your limit.
  • Results: If the bid fails, the service for that session concludes. If successful, the settlement process begins immediately.

3. Post-Auction Settlement & Payment

  • Cost Verification: Calculations are based on the official auction house invoice, including hammer price, buyer's premium, and applicable taxes.
  • Invoice Settlement: Clients pay the invoice amount plus a Payment Processing Fee.
    • If handled by Collection World: currency exchange and remittance.
    • Invoice up to CNY 20,000: 3% of invoice amount.
    • Invoice CNY 20,001-CNY 50,000: 2.1% of invoice amount.
    • Invoice CNY 50,001-CNY 100,000: 1.5% of invoice amount.
    • Invoice over CNY 100,000: 0.9% of invoice amount.
    • If paid directly by the client: a flat commission of CNY 300 applies.

4. Collection, Shipping & Delivery

  • Collection & Packing: Most auction houses do not offer direct shipping. We arrange third-party overseas collection.
    • Handling Fee: If we pay the collection or packing fee on your behalf, a 3% payment processing fee applies.
  • Packaging Options:
    • Reinforcement: For fragile items requiring extra stabilization, a fee not exceeding CNY 200 applies.
    • Wooden Crate: For maximum safety, wooden crate packaging is available starting from EUR 400.
  • International Logistics & Customs: We manage transit to China and customs clearance.
    • Postal Service: CNY 150 for the first 500g; CNY 10 per additional 100g.
    • FedEx: Minimum 6kg charge at CNY 80/kg. Charged by volumetric weight: L x W x H / 5000 cm.
  • Service Commission:
    • Standard Items: 10% of total costs incurred.
    • Fragile Items: 15% of total costs incurred.
    • Minimum Commission: CNY 200.
  • Final Settlement: Before domestic delivery, the client must settle all remaining costs, including collection, shipping, customs, and commission.
  • Tax Refunds: If we assist in processing overseas tax refunds, a fee of 30% of the refunded amount will be charged.

II. Important Notes

  • Payment Methods: We accept Alipay, WeChat Pay, bank transfers, or Xianyu. Any transaction fees incurred via Xianyu are borne by the client.
  • Non-Cancellation Policy: Once a bid is successful, the client is legally bound. Defaults are not permitted. Orders cannot be terminated and items cannot be returned unless the auction house fails to deliver.
  • Turnaround Time: Typical lead time is approximately 1.5 to 2 months.
  • Shipping Safety & Liability:
    • Loss: Full refund if the item is lost during transit.
    • Damage: We will assist in filing a claim. Recovered compensation will be transferred to the client in full; however, we cannot guarantee the success of such claims.
  • Breach of Contract: We reserve the right to suspend services if payments are not made on time.
  • Amendments: Any modifications to these terms must be mutually agreed upon in writing.

HOBBEE Team